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Frequently Asked Questions
CONSTRUCTION:
Do any of the cabinets contain any particle board? Our products are constructed from solid Birch hardwoods and furniture grade plywood. There is no particle board contained in our cabinetry box. Our plywood is also CARB2 compliant for restricted formaldehyde emissions.
Are the doors solid wood? All doors, drawer fronts and frames are constructed from 3/4" solid Birch hardwood. The styles that feature solid wood center panels are: (Charleston Saddle, Charleston Cherry) The lines that feature MDF center panels are (Charleston White, York White, Shaker White) The lines that feature Veneered MDF center panels are ( Savannah Toffee, York Chocolate, Shaker Java & Madison Cherry).
How are your drawers constructed? Our cabinetry features 4-
How is the interior of the cabinet finished? Our cabinetry comes standard with UV coated natural interiors. Glass door “GD” cabinets have interiors that are painted or stained to match the exterior. The Madison Cherry line comes with a veneered interior that matches the exterior.
Are your products CARB2 certified? Yes, all US Cabinet Depot products are 100% in compliance with CARB Phase 1 & CARB Phase 2 defined guidelines of composite wood products.
Are these cabinets strong enough to support a granite top? Our "all-
Do your cabinets have "soft close" doors? A soft close door feature is standard on all cabinet styles except for Sierra and Madison Cherry
.Do I need a finished panel for the exposed cabinet ends? No, All of our products come with finished exteriors.
ORDERING:
What forms of payment do you accept? We accept all major credit cards (Visa, American Express, MasterCard and Discover), E-
Do you offer credit terms? We currently do not offer any sort of credit terms to our customers. All orders must be paid in full prior to shipping
.What is your return policy? We do accept returns
DELIVERY:
How do you ship your cabinetry? Most orders will be shipped by via box truck or van. Some small items may ship via UPS.
How long will it take to receive my cabinets? All standard orders are processed and shipped out of our facility within 72 hours. Transit time to your location can vary from 1-
What if my delivery includes damaged cabinets?Please document the damage with the freight company upon delivery and notify us immediately by emailing info@topshelfrenovations.com All damaged pieces will be replaced in a timely manner.
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